RemotePC Customer ServiceĪll business RemotePC plans come with 24/7 customer service by phone, email, and live chat. So, you’ll likely spend most of your time using the desktop and mobile apps. It cannot be used to transfer files, for example, or to take advantage of remote printing. The only issue we had is that the RemotePC web interface is somewhat limited. We did find the mobile app to be a bit too responsive to touch, but this wasn’t a huge issue for navigating a remote session.
There was virtually no lag in the connection, and the software used up only a small percentage of our computer’s resources. RemotePC has a reputation for performance, and it delivered when we tried out the software. Every login is also verified with two-step verification. Your desktop is secured with your own personal passcode, and you must authorize a new device before RemotePC will allow it remote access. RemotePC SecurityĪll RemotePC connections are protected with 256-bit AES encryption and transport-layer security. With an Enterprise plan, you can also organize users and remote desktops into groups to manage access controls. However, the software speeds up this process by enabling administrators to send bulk invitations to your company account via email. Setting up RemotePC for a business can be more time consuming since you need to invite users and set permissions. Once it’s saved to your account, you can access it from any other device with the RemotePC software installed or from the RemotePC web interface. You’ll give that computer a name and create a personal access key. To get started, you need to download the software from the RemotePC website on the computer that you want to access remotely. Setting up RemotePC only takes a few minutes. You can try out any plan for up to 7 days for free before signing up. One thing to keep in mind is that RemotePC prices jump by 25% after your first year. You can create unlimited technician accounts and access any number of computers, but someone must be present at the remote desktop being accessed. If you only need remote access for IT support, RemotePC offers a HelpDesk plan for $49.95 per year. Team and Enterprise plans also offer single sign-on and remote helpdesk support. The Enterprise plan costs $374.62 per year for up to 100 remote computers. The Team plan costs $187.12 per year for up to 50 remote computers.
The SOHO plan costs $52.12 per year and offers 10 computers. The SOHO, Team, and Enterprise plans all let you add unlimited users to your account, but vary in how many computers you can access. The Consumer plan, which starts at $22.12 per year, is designed for personal use and offers a single user access to up to 2 remote desktops. RemotePC offers plans for individuals, teams, and helpdesk use. There’s no limit to how many people can log into a single desktop at once. In addition, you can generate one-time-use codes to enable a coworker to access your computer without revealing your encryption key. There’s a chat box and whiteboard-style drawing tools inside every remote session. RemotePC stands out by offering some helpful productivity features for teams. RemotePC supports remote printing, wake-on-LAN, and multiple monitors, so it’s ideal for connecting remotely to an office setup. You can easily transfer files by dragging and dropping between desktops or by using the built-in file transfer utility. The software enables you to use your computer like you normally would. With RemotePC, you can access a Windows, Mac, or Linux computer from any device, including mobile phones. RemotePC is a remote desktop solution built for individuals and business teams. AES 256-bit encryption What Services and Features Does RemotePC Offer
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